Terms of service

Here's a condensed version of The Tuck Company's Terms of Service:

The Tuck Company: Terms of Service

Welcome to The Tuck Company! By using our website and services (the "Services"), you agree to these Terms of Service and our Privacy Policy. Please read them carefully.

Your Use of Services

  • Eligibility: You must be at least the age of majority in your region to use our Services. If you allow a minor dependent to use the Services, you are responsible for their use.
  • Account Information: You are responsible for providing accurate and complete information, and for maintaining the security of your account credentials.
  • Product Representation: We strive for accuracy in product descriptions and images, but colours and appearance may vary due to device settings. We do not guarantee products will meet all your expectations. Product descriptions and availability are subject to change without notice.
  • Orders: Placing an order is an offer to purchase, which we may accept or decline at our discretion. Your order is confirmed only after payment is processed and we confirm acceptance. Cancellations may not be possible after order acceptance.
  • Prices & Billing: Prices are subject to change without notice and do not include taxes, shipping, or other charges unless stated. You agree to provide accurate payment information and are responsible for all charges incurred.
  • Shipping & Delivery: Delivery times are estimates and not guaranteed. We are not liable for shipping delays once products are transferred to the carrier; title and risk of loss pass to you at that point.
  • Personal Use: All purchases are for your personal or household use, not for commercial resale.

Our Rights & Responsibilities

  • Intellectual Property: All content and trademarks on our Services belong to The Tuck Company or our licensors and are protected by law. You may only use the Services for personal, non-commercial use.
  • Third-Party Tools & Links: We may provide access to third-party tools and links to external websites. We are not responsible for these third-party offerings, and your use is at your own risk.
  • Shopify Relationship: The Tuck Company's store is powered by Shopify, but all sales and purchases are directly with The Tuck Company. Shopify is not responsible for any aspects of sales between you and us.
  • Privacy: Our collection and use of your personal information are governed by our Privacy Policy and, due to Shopify hosting, Shopify's Privacy Policy.
  • Feedback: If you provide us with feedback, you grant us a broad license to use it for any purpose, including commercial use, without compensation to you. We may, but are not obligated to, monitor or remove feedback.
  • Errors and Omissions: We reserve the right to correct any errors, inaccuracies, or omissions on the Services, including pricing and product information, and to cancel orders if information is inaccurate.

Prohibited Uses & Termination

  • Prohibited Uses: You may only use the Services for lawful purposes. Prohibited activities include, but are not limited to, unlawful or malicious acts, infringing on intellectual property, harassing others, transmitting false information, spamming, impersonating others, uploading viruses, and interfering with security features. We may suspend or terminate your account for violations.
  • Termination: We may terminate your access to the Services at any time, and you remain liable for all amounts due up to termination. Certain sections of these Terms will survive termination.

Disclaimers & Limitations

  • Disclaimer of Warranties: The Services and all products are provided "as is" without warranties of any kind. We do not guarantee uninterrupted, timely, secure, or error-free use of the Services.
  • Limitation of Liability: To the fullest extent permitted by law, The Tuck Company, its partners, and affiliates (including Shopify and its affiliates) are not liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the Services or products.
  • Indemnification: You agree to protect and hold harmless The Tuck Company, Shopify, and our affiliates from any claims or damages resulting from your breach of these Terms, violation of laws, or use of the Services.
  • Severability: If any part of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.
  • Entire Agreement: These Terms, along with any referenced policies, constitute the entire agreement between you and us.

General Information

  • Governing Law: These Terms are governed by the laws of the jurisdiction where The Tuck Company is headquartered.
  • Changes to Terms: We may update these Terms at any time by posting changes on our website. Your continued use of the Services after changes constitutes acceptance.
  • Contact: For questions about these Terms, please contact us at hello@thetuckcompany.com or alternatively by post, 20 Wenlock Road, London, England, N1 7GU.